7 departments · 1 unified platform

The complete HIMS for
modern Indian hospitals.

OPD, IPD, lab, pharmacy, radiology, OT, and emergency — all connected in a single platform. NABH-ready workflows, WhatsApp delivery, multi-branch in one login.

Indian data centres NABH-aligned workflows Free migration & training DPDP Act ready
Today's revenue
₹1.84L
Main Branch Dashboard
All departments · Live
Live
OPD
142
▲ 12%
IPD
38
▲ 5%
Lab orders
87
▲ 8%
OT cases
6
▲ 2
All
OPD
IPD
Emergency
RS
Rahul Sharma
Dr Mehta · OPD #2041
In consult
NA
Neha Agarwal
Room 204 · IPD #108
Admitted
PK
Priya Kapoor
CBC, Lipid · Lab #1187
Result ready
VR
Vikram Rao
OT #3 · Appendectomy
In OT
AS
Amit Singh
Chest X-Ray · Rad #441
Reported
Active beds
38 / 60
Trusted by hospitals, clinics & diagnostic chains across India
Apollo Care Sanjeevani Multispeciality NovaCare Hospitals City Med Centre Aastha Diagnostics Lifeline Clinics MedPlus Chains

Every department. One platform. Zero re-entry.

A patient registered at the front desk flows through OPD, lab, pharmacy, radiology, OT, and IPD — with a single longitudinal record, connected billing, and shared context everywhere.

OPD & Consultation

Queue-managed outpatient flow from registration to prescription. Live wait times, configurable visit templates, vitals, doctor notes, referrals, and WhatsApp follow-ups — all in one timeline per patient.

Token queue with live display
Counter & waiting-area screens
Visit templates & macros
Department- and doctor-specific
Prescription pad
Drug search, dosage, interactions
Day-care & procedure tracking
Infusion, dialysis, dressing
OPD billing in one click
Consult fee, lab, pharmacy on one bill
WhatsApp visit summary
Instant delivery post-consult
~5 min
Avg registration time
360°
Patient visit timeline
3x
Faster prescriptions
In-Patient Department (IPD)

Complete in-patient management from admission to discharge. Bed management, ward rounds, dietary orders, nursing notes, clinical notes, daily charges, and a structured discharge summary — with real-time census dashboards.

Bed & ward management
Live occupancy, housekeeping flags
Admission & transfer workflow
Emergency, elective, OT transfer
Clinical & nursing notes
Doctor ward rounds, nursing shifts
Dietary order management
Meal plans, diet restrictions
Discharge summary
Structured, auto-populated, e-signed
Running IPD billing
Daily charges, room, procedures
60+
Bed capacity supported
Auto
Census & occupancy report
Laboratory Information System

From sample barcode to signed report delivery. NABL-grade quality controls, analyser integration, calculated tests, critical value alerts, and WhatsApp PDF delivery to patients.

Barcode sample tracking
Collection to dispatch
Analyser integration
HL7/ASTM, bidirectional
IQC / EQA / CAPA
NABL-aligned quality pack
Critical value alerts
Doctor acknowledgement logging
Calculated & reflex tests
Formula engine, panel logic
Report on WhatsApp + email
PDF, read receipts, share link
30+
Analyser brands supported
NABL
Quality framework built-in
Pharmacy & Inventory

Batch-tracked drug inventory from GRN to dispensing. Expiry alerts, GST-compliant invoices, purchase orders, returns, and full traceability — with OPD prescription auto-pull for cashier-less dispensing.

Batch & expiry tracking
FEFO auto-selection
Purchase orders & GRN
Supplier management
OPD prescription pull
One-click from doctor's Rx
GST-compliant billing
HSN, GSTIN, multi-tax slabs
Reorder & low-stock alerts
Configurable thresholds
Returns & breakage handling
Fully audited adjustments
GST
Ready out of the box
Full
Audit traceability
Radiology

Imaging request to signed radiology report in one workflow. DICOM viewer hookup, worklist management, structured report templates, and instant WhatsApp delivery. X-ray, CT, MRI, ultrasound, and more.

Study worklist management
Prioritisation, status tracking
DICOM viewer integration
Web-based, no install
Structured report templates
Modality-specific macros
Radiologist e-signature
Audit-logged, NABH-aligned
Patient report delivery
PDF on WhatsApp + share link
Critical finding alerts
Immediate physician notification
X-ray, CT, MRI, USG
Modalities supported
DICOM
Viewer integration
Operation Theatre (OT)

End-to-end OT workflow — from scheduling the case to post-op notes and CSSD sterilisation tracking. Pre-operative checklists, anaesthesia records, surgeon notes, implant traceability, and surgical safety culture built in.

OT scheduling & calendar
Theatre allocation, conflicts
Pre-op checklists
WHO Surgical Safety Checklist
Anaesthesia record
Intraop monitoring & notes
Operative notes & e-sign
Surgeon & assistant sign-off
CSSD sterilisation tracking
Instrument sets, cycle logs
Implant & consumable log
Batch, serial, traceability
WHO
Surgical Safety Checklist
Full
CSSD traceability
Emergency Department

Rapid triage-to-treatment workflow built for the chaos of the ED. Triage codes, resuscitation bay tracking, real-time patient status board, MLCA & MLC workflows, and seamless handoff to OPD, IPD, or OT.

Triage with colour codes
Red, Orange, Yellow, Green
Live ED patient board
Status, location, wait time
MLC / MLCA documentation
Medico-legal case workflow
Resuscitation bay tracking
Crash cart & medication logging
Seamless IPD / OT handoff
One-click admission from ED
DAMA & referral workflow
Discharge against medical advice
Real-time
ED patient board
MLC
Full medico-legal flow

Built for every speciality your hospital runs.

RAKT comes pre-configured with specialty-specific workflows, templates, and rate lists — not a blank canvas.

🫀

Cardiology

ECG, echo, cath lab integrations, cardiac procedure notes.

🧠

Neurology & Neurosurgery

Neuro exam templates, EEG/EMG capture, ICU scoring.

🦴

Orthopaedics

Implant tracking, physiotherapy referral, surgical planning notes.

👶

Paediatrics & NICU

Age-adjusted normals, growth charts, neonatal ICU workflow.

🔬

Oncology

Chemotherapy cycles, protocol-driven ordering, tumour board notes.

🫁

Pulmonology

PFT templates, spirometry data, respiratory ICU scoring.

🏥

General Surgery

Operative notes, CSSD instrument sets, wound care tracking.

💊

Internal Medicine

Multi-system templates, comprehensive lab panels, comorbidity flags.

🩺

Gynaecology & Obs

ANC visits, USG integration, delivery notes, postnatal tracking.

👁️

Ophthalmology

Visual acuity, refraction charts, IOL calculation, OT notes.

🦷

Dental

Tooth charting, procedure billing, treatment plan notes.

🩻

Radiology & Imaging

X-ray, CT, MRI, USG — DICOM viewer, structured reporting.

Built for how Indian hospitals actually work.

Not a re-skinned American EHR. Not a generic ERP. Shaped around the real flows of an Indian multispecialty hospital.

Multi-branch ready

One login. Every branch. Real numbers.

HQ sees consolidated MIS across all branches. Each branch operates independently with its own queue, billing, and inventory — with per-branch numbering, rate lists, and daily summaries out of the box.

  • Branch picker on every page
  • Per-branch rate lists & B2B pricing
  • Cross-branch patient transfer
  • Role-based access per branch
  • Consolidated owner MIS report
Andheri Branch
Today
OPD 142 · IPD 38 beds · Lab 87 · Pharmacy ₹48,210
On track
Bandra Branch
Today
OPD 64 · IPD 12 beds · Lab 31 · Pharmacy ₹19,750
Live
Powai Branch
Today
OPD 38 · IPD 8 beds · Lab 22 · Pharmacy ₹12,400
Live
WhatsApp-first delivery

Reports, bills, and reminders — right in the patient's chat.

Indian patients live on WhatsApp, not email. RAKT delivers lab reports, radiology results, prescriptions, invoices, and appointment reminders directly to WhatsApp — with read receipts and zero apps to install.

  • Signed lab & radiology reports as PDF
  • Appointment confirmation & reminders
  • Invoice + payment link delivery
  • IPD daily summary to family
  • Patient share-link portal (no app)
Lab report · CBC
9:42 AM
Hi Priya, your CBC report from City Med is ready. All values in normal range.
Delivered · Read
Appointment reminder
Yesterday
Dr Mehta tomorrow, 11:00 AM. Reply YES to confirm your appointment.
Replied: YES
IPD update · Bed 204
This morning
Your patient Neha is stable. Labs reviewed by Dr Mehta. Planned discharge tomorrow.
Delivered to family
Audit & compliance

Every action signed. Every change logged. Audit-ready always.

NABH and NABL auditors ask the same questions — who did what, when, and why? RAKT records every consequential action with a tamper-evident audit trail, so audits stop being a panic.

  • Full activity log per user & record
  • Amendment register with reasons
  • Critical value & CAPA workflow
  • Document control & e-signature
  • IQC, EQA, MRM for NABL
Audit trail · Order #1187
19 May
priya.r changed Hb result 11.2 → 11.4. Reason: re-run after IQC.
Amendment logged
Critical value · K+ = 6.4
9:18 AM
Flagged. Dr Mehta acknowledged in 4 min 12 sec. CAPA opened.
Closed
e-Sign · Report #1187
10:02 AM
Dr A. Mehta (MD Pathology) digitally signed CBC report. Delivered to patient.
Signed & delivered
Intelligent billing

One bill. Every department. Zero missed charges.

OPD visit, lab tests, radiology, pharmacy, OT, and IPD daily charges — consolidated into one GST-compliant invoice with insurance/TPA splits, package pricing, and cashier reconciliation.

  • Consolidated cross-department billing
  • Insurance & TPA workflows
  • Package & procedure pricing
  • GST-compliant invoices & credit notes
  • Daily cashier reconciliation report
IPD Bill · Neha Agarwal
Discharge
Room ₹4,200 · Lab ₹1,840 · OT ₹12,000 · Pharmacy ₹3,120 · Total ₹21,160
Insurance TPA claim pending
Day-end summary
8:00 PM
Total collections ₹1,84,320 · Cash ₹92,100 · Card ₹46,200 · Insurance ₹46,020
Reconciled

From arrival to discharge — one connected journey.

Every step auto-populates the next. No re-entry, no lost paperwork.

🏥

Registration

Patient registered once, UHID generated, Aadhaar / phone link

🩺

OPD / Triage

Queue, vitals, consult notes, lab & radiology orders placed

🔬

Diagnostics

Lab & radiology executed, results auto-linked to the visit

🛏️

IPD / OT (if needed)

One-click admission, OT scheduling, post-op handoff

📄

Billing & Discharge

Consolidated bill, insurance claim, discharge summary, WhatsApp delivery

0
Hospitals & clinics live
0
Million patient records managed
0
% uptime over last 12 months
0
Integrated clinical departments
RAKT AI — Powered by large language models

Your AI clinical co-pilot, built into the workflow.

Ask RAKT AI about any patient, any order, or any trend — and get a natural-language answer grounded in your own hospital data. Clinical summaries, anomaly detection, and MIS in a conversation.

Clinical summaries Anomaly detection MIS in a chat Lab interpretation Discharge drafts
👨‍⚕️
Dr Mehta
"Summarise Neha Agarwal's lab trends over the last 3 admissions."
R
RAKT AI
Haemoglobin trending down: 12.4 → 11.1 → 10.2 g/dL across 3 admissions (Oct–May). Ferritin low on last draw (18 ng/mL). Likely iron-deficiency anaemia — consider IV iron protocol

Simple pricing. All departments included.

Every plan includes all 7 departments. No per-module add-ons. No integration fees. Pay for branches, not features.

Clinic
Solo doctors and single-branch clinics
3,999/mo
Monthly · Annual billing saves 2 months
  • 1 branch, up to 3 doctors
  • OPD, lab & pharmacy
  • Patient records & billing
  • WhatsApp report delivery
  • Daily MIS on WhatsApp
  • Chat & email support
Start free trial
Chain
4+ branches, dedicated success manager
Custom
Tailored to your network size
  • Everything in Hospital
  • Unlimited branches
  • Custom report builder
  • SSO / SAML integration
  • Dedicated success manager
  • SLA-backed uptime guarantee
  • On-prem or private-cloud option
Talk to sales

No setup fee · Free data migration from any system · 14-day money-back guarantee · Cancel anytime

Questions hospital owners ask before signing up.

Yes — OPD, IPD, Laboratory (LIS), Pharmacy, Radiology, Operation Theatre, and Emergency are all built-in modules in a single codebase. There is no middleware, no third-party integration fees, and no data handshake required between them. A patient walks in once, gets registered once, and their record flows through every department automatically.
RAKT runs on Indian data centres with daily encrypted backups. Your data never leaves the country, you can export it in full at any time, and we are committed to DPDP Act compliance. On-premise and private-cloud deployment is available on the Chain plan.
Single-branch clinics are live in 3–5 days. Full multispecialty hospitals (all 7 departments, data migration, analyser hookup, staff training) typically take 2–4 weeks. We assign a named onboarding specialist for the entire period.
Yes — free with every plan. We migrate patient master, visit history, lab orders, pharmacy stock, IPD records, and pending invoices from Excel, Tally, or any HIMS that provides a structured export. We have pre-built importers for the most common systems used in India.
Yes. Every artefact auditors ask for — IQC, EQA, CAPA, MRM minutes, critical-value register, amendment log, document control, e-signed reports, OT checklists, surgical safety, pre-op verification — is built into the relevant department module. We share clause-by-clause mapping documents during onboarding.
Yes. Bidirectional HL7/ASTM via our analyser bridge covers Mindray, Sysmex, Beckman Coulter, Roche Cobas, Erba, Abbott Architect, and more. DICOM viewer hookup for radiology (X-ray, CT, MRI, USG) is available on the Hospital and Chain plans. We have pre-tested profiles for the most common makes in India.
No lock-ins. Monthly or annual billing, cancel anytime, no exit fees, no data hostage. We earn your renewal every month. Annual billing saves you 2 months of cost — we only ask for the annual commitment once you are confident.
Yes. RAKT is modular — you activate only the departments you need. A solo GP activates OPD + lab + pharmacy. A 100-bed hospital activates all 7. As you grow, you turn on additional departments from the admin panel with no code changes and no downtime.

Stop running your hospital on five tools and a WhatsApp group.

Book a 20-minute demo. We will walk you through all 7 departments using your own workflow — your tests, your pricing, your branding. If it is not a fit in 5 minutes, we will tell you.

14-day money-back guarantee Free data migration Free onboarding & training Cancel anytime, no lock-in Indian data centres & DPDP ready